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Shipping Policy

Thank you for choosing Mosman Futures! We're dedicated to delivering our refreshing products to your doorstep quickly and efficiently. Please review our delivery policy to understand our process and guidelines.

 

Delivery Areas

We currently deliver to select locations within Australia. We may expand our delivery zones in the future, so please check our website for updates. If you're unsure whether we deliver to your area, please reach out to our customer service team for assistance.

 

Delivery Times

We aim to deliver your order within 2-5 business days from the order date, depending on your location. We partner with trusted courier services, and you'll receive a tracking number to monitor your delivery status. Please note that we do not deliver on weekends or public holidays, and delivery times may be longer during peak periods or due to unforeseen circumstances.

 

Order Tracking & Communication

Once your order is dispatched, we'll provide you with a tracking number to follow your delivery's progress. You’ll receive status updates via email or SMS. If you have any questions or concerns about your delivery, our customer service team is ready to assist you.

 

Order Tracking & Communication

It is the buyer's responsibility to ensure that the shipping address entered is correct. We are not liable for packages returned to us due to an incorrect or undeliverable address. If you need to change your shipping address, please contact us promptly at mosman.futures@gmail.com